Commission Hub

The intelligent layer that automates commission management from booking inception to payout.
Stop chasing data. Start owning your commissions.
Hotel
Book
Ingest
Sync
Rules
Calculate
Ledger
Share
Approval
Confirm
Paid
Done
The solution

Faster Commissions. Full Transparency. Stronger Partnerships.

Industry-Leading Payment Speed

Industry standard is 60-90 days. Hex streamlines the processes for hotels to cut that by 75%. No more manual reports. Integrated approval flows, and payments within 48 hours of receipt of funds.

Real-Time Visibility

Every booking flows from your PMS to Hex in real-time. No separate manual entry or reports. Both hotel and agency see the same data, the same status, the same commission amount.

Your Rules, Automated

Set commission percentages by rate code, agency profile, room category, or dates. Hex applies them automatically: no spreadsheets, no disputes, no manual calculations.

The engine

How Hex Works

Four stages. One seamless flow. From reservation to payout.

Hotel PMS
→
SFTP / Email / API
→
Hex Database
→
Hex Commission Engine
Daily Sync • 99.999% Uptime
01
Data Ingestion

Every day, Hex ingests reservation data directly from your Property Management System. No manual exports. No copy-paste. No delay.

  • SFTP: Secure file transfer for scheduled reports
  • Email: Automated parsing of booking confirmations and financial reports
  • API: Direct system-to-system connections for real-time data flow

Supported systems: Opera OnPremise, Opera Cloud, OHIP. Additional PMS integrations available via API or SFTP. Formats: XML, XLSX, CSV.

02
Commission Rules Engine

Hex applies your commission rules automatically — at booking inception, not checkout. That means predictive tracking from day one.

  • Rate Code: Set commission percentages by rate code — BAR, Corporate, Promo, Package, etc.
  • Room Type: Different commissions by room category — Suite, Deluxe, Standard, etc.
  • Agency Profile: Different rules for different agencies. VIP partners get premium rates.
  • Custom Dates: Override rules for specific dates, groups, or blackout periods.

Rules are stored as structured JSON and versioned. Audit-ready.

Rate Code BAR
Commission 10%
All Agencies Agency-Specific
Override Dec 24-Jan 2 → 15%
✓ Active • Version 3
Hotel View
The Obsidian Veranda
Booking GJ942M • Confirmed
Commission: $1,247
Status: In Review
Agency View
The Obsidian Veranda
Booking GJ942M • Confirmed
Commission: $1,247
Status: In Review • FX @ 1.085
✓ Synced
03
Platform Workflows

Once data is ingested and rules are applied, Hex generates a shared record — visible to both hotel and agency in real-time.

  • Hotel: Full booking details, commission liability, payment status, agency performance.
  • Agency: Their bookings, commission amounts, payment timeline, FX rates.
  • Both: The same booking ID, the same commission amount, the same status. One ledger. One truth.

Shared Ledger Controls: Hotels can adjust commissions and booking details directly in the platform before confirmation. Agencies can dispute booking and commission details directly through the platform. Both actions are recorded on the shared ledger — transparent, traceable, and auditable.

Status pipeline: Estimated → In Review → Open → Collected → Paid

04
Approvals & Payments

The "opaque approvals" process — where Finance teams approve proforma confirmations and payments are made without manual forwarding.

  • Proforma Generation: Hex auto-generates a proforma invoice for each commission batch
  • Hotel Review: Finance reviews the proforma in the Hex dashboard. One click to approve.
  • Payment Orchestration: Hex handles funding, FX conversion, and disbursement via Corpay.
  • Agency Payout: Funds arrive within 14 days. Status updates to "Paid" automatically.

No manual forwarding. No email chains. No spreadsheets.

Proforma Generated
PF-2026-05-001 • $12,470
Finance Approved
Approved by M. Smith • May 20
Funds Collected
Corpay • USD → EUR • FX @ 1.085
Agency Paid
Paid • May 24 • 14 days
Platform capabilities

Fully Automated. Zero Hotel Effort.

Unified Workflows

Hex handles the entire commission lifecycle automatically — from ingestion to payout. The hotel doesn't lift a finger. Data flows from the PMS. Rules apply themselves. Proformas generate automatically. Finance approves with one click. Payments dispatch without manual intervention. The hotel's only job is to set the rules once. Hex does the rest.

The Journey of a Booking

Hotel
Booking confirmed
Confirmed
Ingested in 24hs
Modified
Auto-synced
Checked Out
Commission calculated
Commission Finalized
Proforma generated
Paid
Within 14 days
Conf. #2847 — Smith / Suite Ocean — 5 nights • Modified Commissionable Revenue: $4,450 → Confirmed

Three-Way Reconciliation

Hotel. Hex. Agency. All seeing the same data.

Hotel
Agency
Hex
One Ledger.
One Truth.

PMS Integration

Built for Opera. Ready for everything else.

Opera On-Prem
Opera Cloud
...and more
  • Channels: SFTP, Email, API
  • Formats: XML, XLSX, CSV
  • Frequency: Daily (configurable)
  • Security: End-to-end encryption, GDPR-compliant

Ready to automate your commissions?

See how Hex transforms commission management from a cost center into a competitive advantage.

"We treat advisors like royalty at trade shows — lobster, caviar, champagne — but won't pay them until months later? That's hypocrisy, not hospitality."
— Stuart Procter, CEO The Beaumont Mayfair